FAQ

Frequently Asked Questions (FAQ)

1. What makes your jewellery different?

Our jewellery is skin-friendly, waterproof, anti-tarnish, and designed for everyday wear. It's crafted to be long-lasting, stylish, and perfect for all occasions.

2.How long does the shine last?

With regular use, the shine lasts easily for 6 months to 1 year. Based on our internal sample testing over the past 2 years, we have seen that with proper care and storage, it can last 2–3 years or even longer.

3. Do you offer Cash on Delivery (COD)?

Yes, we do offer COD at this moment.

4. What payment methods do you accept?

We accept secure online payments through UPI, credit/debit cards, and net banking.

5. How long will it take for my order to be delivered?

Orders are typically processed within 1-2 business days and delivered within 5-7 business days, depending on your location.

6. Can I return or exchange my order?

We accept returns/exchanges only for damaged or defective products. Unboxing video is mandatory. Please refer to our return policy for more details.

7. Do you ship internationally?

Currently, we ship within India only. Stay tuned for international shipping updates!

8. How do I take care of my jewelry?

Please refer our jewellery care guide.

9. How do I track my order?

Once your order is shipped, you will receive a tracking link via email or WhatsApp, allowing you to check the real-time status of your package.

10.What payment gateway do you use?

We use Magic Checkout by Razorpay to offer you a fast, secure, and seamless payment experience.